Travelex Exchange in Heathrow Terminal 3 – Millenium


Travelex Exchange office in Terminal 3

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Address: Travelex UK Ltd, Terminal 3, Hounslow, TW6 1QG

Direction: Heathrow Terminal 3 Millenium Airside Departures

Contact: +44 845 872 7627, 08458727627

Email: UKRetailTeamManagerLHRT3@travelex.com

Website: travelex.co.uk 

Hours of Operation: Monday – Sunday – 04.45 – 22.15

View location of Travelex Exchange  Heathrow Terminal 3 – Millenium, on google maps

Travelex Exchange rates:

Find exchange rates in travelex exchange here : www.travelex.co.uk/currency/exchange-rates 

Delivery of Foreign Currency Banknotes and Travellers Cheques

The following delivery times will apply if you choose to have your foreign currency banknotes and travellers cheques delivered to your home address or office address.

Order ConfirmedOrder delivered
Before 3pm Monday to ThursdayNext working day
After 3pm Monday to WednesdaySecond working day
After 3pm Thursday and before 3pm FridayMonday
After 3pm Friday and anytime Saturday to SundayTuesday

Return or a replacement of Cash Passport

Contact: 0845 8727 627

Opening hours: Monday to Friday 8.00 a.m. – 10.00 p.m,

Saturday and Sunday 10.00 a.m. – 8.00 p.m.

Orders for Collection

Contact: 0845 8727 627

Opening hours: Monday to Friday 8.00 a.m. – 10.00 p.m,

Saturday and Sunday 10.00 a.m. – 8.00 p.m.

Email: helpdesk.onlinetravelmoney@travelex.com.

Corrections and Complaints

Contact: 0845 8727 627

Email: customerservices@travelex.com

Website: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN.

By written: Travelex, Customer Services Department, Unit 5, Maple Grove Business Centre, Lawrence Road, Hounslow, TW4 6DR.

Refund Service Centre

You can contact Refund Service Centre for Travelex, Visa Interpayment or Thomas Cook Mastercard cheques lost or Stolen and for any assistance

By email: tcassistance@travelex.com

By fax: +44 (0) 1733 503088

By telephone: +44 (0) 1733 279865 (Interpayment Visa);

+44 (0) 1733 279760 (Travelex, Thomas Cook Mastercard)

Supercard

You can contact the Supercard program manager, Tuxedo, if there is a problem with a transaction on your old Supercard,

Telephone: +44 203 503 0945

Email: support@supercard.io

Travellers Cheques Encashment Services

Telephone No: +44 (0) 1733 279760 option 2

Email: travellerscheques@travelex.com

By fax: +44 (0) 1733 503088

Online Price Promise

By email: customerservices@travelex.com

By written addressed : Travelex Price Promise, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB (You must receive your claim within 14 Business Days after purchase. You must respond to any further information we request from you in order to process your claim within 5 Business Days of our request, otherwise you will be unable to claim.).

By telephone: 0845 8727 627

International Payments Price Promise

Commitment by: UKForex, Registered Office: 4th floor, Friary Court, 13-21 High Street, Guildford, Surrey, GU1 3DL. Registered in England and Wales under number 04631395

Email: customerservice@travelex.ukforex.co.uk. (For documentry evidence)

Website: internationalpayments.travelex.co.uk

Time: 10.00am – 9.59am (24 Hours)

Travelex International Payments

Office Address: 1st Floor, 85 Gracechurch Street, London EC3V 0AA, United Kingdom

Phone: 0207 614 4185

International Phone no.: +44 207 614 4185

Fax: +44 207 614 4180

Email: 

General Enquiries: info@travelex.ukforex.co.uk

Technical Support: system@travelex.ukforex.co.uk

Travelex Same Day Delivery Service

Office: Travelex 4th floor, Kings Place, 90 York Way, N1 9AG.

Business work days: Monday – Friday 9am to 5pm

Contact: 0845 366 4425

Buy Back Guarantee

Validity:

Collection from store: 45 days from the original collection date

Home delivery: 45 days from the day of purchase

Travelex Multi-currency Cash Passport 

Call Card Services: 0800 260 0355

Email: prepaid_cardservices@mastercard.com

Freephone numbers services: Multi-currency Card and

Globe or Single Currency Card

VAT Information

Your enquiry around eligibility to claim the VAT refund in the UK, contact

Office: HM Revenue & Customs

Contact no: 0845 010 9000

Website: www.hmrc.gov.uk

Agents for fees & their websites:

Global Blue – taxfree@global-blue.com

Premier Tax Free – info@uk.premiertaxfree.com

UK Tax Free Refunds – office@uk.eurorefund.com

GB Tax Free – info@gbtaxfree.com

Refund stores located at Heathrow

Terminals 1 & 4: Landside & Airside Departures open daily from 5:00am–10:00pm

Terminal 3: Landside & Airside Departures open daily from 6:30am- 10:00pm

Terminal 5: Landside & Airside Departures open daily from 6:00am-10:00pm

Media enquiries regarding the Travelex Group

Contact: +44 7748 933811 (within UK)

For all other media enquiries

Contact: +44 7917 183325 (within UK)

Services available at Travelex Exchange London:

  • Cash Passport
  • Delivery Options
  • Vat Refunds
  • Travel Insurance
  • Phone Cards
  • Buy Back Guarantee
  • Western Union
  • Travellers Cheques
  • Supercard
  • Travelex Money App

 

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