HM Revenue and Customs UK Phone number | Email 5

Customs office in UK Phone number, Email

Air passenger duty contact email:

*If you have any queries about air passenger duty, you can email the above mentioned email id.

Phone: 0300 200 3700

If you need to get the reference number, you can contact the occasional operator scheme email:

Opening hours: Monday to Friday: 8am to 6pm (Closed weekends and bank holidays.)

HMRC Postal address:

For any complaints regarding registration, occasional operator scheme and other special schemes
returns, write to:
HM Revenue and Customs – Central Assurance Team (CAT)
1 Park Road, Uxbridge, UB8 1RW, United Kingdom

HMRC website:

For Comments or Suggestions for HMRC, write to:

HM Revenue and Customs
Customs Directorate
Customs Procedures with Economic Impact (CPEI) Team
Alexander House
21 Victoria Avenue
Southend On Sea
SS99 1AA

Imports and Exports duties in to UK

If you need support for how to import or export goods in to UK, custom duties and tax, please contact HMRC

Phone: 0300 200 3700

Textphone: 0300 200 3719

Opening times: Monday to Friday: 8am to 6pm; Closed weekends and bank holidays.

Postal address: HM Revenue and Customs – CITEX Written Enquiry Team
Local Compliance S0000
Newcastle NE98 1ZZ United Kingdom

*Please provide your name, address, VAT registration number.

HMRC: Report fraud office Cardiff – Address, Phone, Hours

Report fraud to HMRC: 0800 788 887

Outside UK: 0203 080 0871

Opening times: 8am to 8pm, every day

Postal address: HMRC Fraud Hotline
CF14 5ZN
United Kingdom

Valuation Office Agency (VOA) UK

Valuation Office Agency (VOA) is an executive agency who gives the valuations and property advice to the government and VOA is sponsored by HM Revenue & Customs. If you have queries or support with property’s Council Tax, rateable value of your property (business rates), local housing allowance and fair rents, you can contact VOA through the below contact details:

Phone (England): 03000 501501

Phone (Wales): 03000 505505

Opening hours: Monday to Friday, 8:30am to 5:00pm. Closed on bank holidays.

VOA Rent Officers: public

Valuation Office Agency (VOA) website:

Network Support Office (Housing Allowances) Address, Phone, Email

Address: Wycliffe House, Green Lane, Durham DH1 3UW

NSO Email:

Phone: 03000 502502

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.

Freedom of information Email:

Adjudicator’s Office Nottingham, UK

If you have any complaints or comments or suggestions about HMRC and the Valuation Office Agency across the UK, you can contact Adjudicator through the below details:

The Adjudicator can look at complaints about:

  • Mistakes (e.g. if information has been used incorrectly or overlooked)
  • Unreasonable delays (e.g. where matters haven’t been dealt with promptly)
  • Poor or misleading advice (e.g. inaccurate information has been given)
  • Inappropriate staff behaviour (e.g. rude responses or refusing to listen)
  • The use of discretion (e.g. not taking account of exceptional circumstances)

Address: The Adjudicator’s Office
PO Box 10280

Phone: 0300 057 1111

Opening hours: 9am and 5pm, Monday to Friday (apart from Bank Holidays).

*Typetalk facilities are available.

Fax: 0300 059 4513

Adjudicator’s Website:

Report Fraud online for tax, customs in UK

If you find any fraudulent regarding tax or customs, VAT, please report here.

Report tax fraud online:

Report Customs, VAT or Excise fraud online:

HM Revenue and Customs processing centre

National Clearance Hub, Customs Input Entry Team

Address: National Clearance Hub CIE Team

Floor 5, Ralli Quays, 3 Stanley Street, Salford M60 9HL

Phone: 03000 588 453
Fax: 03000 588 462

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5 thoughts on “HM Revenue and Customs UK Phone number | Email

  • Thomas Neil Lewin

    9 December 2020
    T Lewin
    Please send me, the email address for HM Revenue concerning INHERITANCE TAX questions.

    Thank you,

    • bryan whitesmith

      I also would like email address re Inheritance tax gifts to grandchildren to help their living costs whilst on furlow would these be exempt. Thank you.

  • Mrs Patricia Mosney

    I am trying to get through to you to tell you I have moved Having tried telephone calls and emails what can I do to make this change

  • Paul Johnson

    Villages Lettings West Sussex trading as Hobdens
    Your ref LP04255

    Dear Sir/Madam
    Last year you sent us an email requiring details of rents that we received from tenants and passed to landlords for the period April 2018 to March 2019.
    We have not received a similar email from you in the last twelve months. Do you require the similar relevant information for the period April 2019 to March 2020?
    Yours faithfully
    Paul Johnson
    Senior Partner
    Hobdens Estate Agents