Drake Hall Prison and Young Offender Institution in Staffordshire, UK

Drake Hall Prison in Staffordshire, UK address, phone number, email, website, facilities, visitors booking, documents required

Drake Hall is a prison and young offender institution (YOI) in Eccleshall, Staffordshire, for women aged 18 and over.

Security class:  Adult Female/Closed

Capacity: 340

Address: HMP/YOI Drake Hall, Eccleshall, Staffordshire ST21 6LQ

Telephone (24 hours): 01785 774 100

Fax: 01785 774 010

Drake Hall Prison, UK Website: https://www.gov.uk/guidance/drake-hall-prison

Direction: View Drake Hall Prison and Young Offender Institution in Staffordshire, UK on Google maps

How to reach Drake Hall Prison by Train, Bus & Car?

Nearby Station: Stafford. There is a taxi rank outside but there is no direct bus service from the station to the prison.

By public transport: 

There is car parking available at the prison, with some Blue Badge spaces.

Visitors instructions to enter Drake Hall Prison, UK

  • All visitors, aged 16 or older must prove their identity before entering the prison. (List of acceptable forms of ID)
  • All visitors will need to be given a pat-down search, including children.
  • No refreshments available during your visit at this time.
  • You will have to leave the things you have with you in a locker or with security. This includes pushchairs and car seats.
  • Before the visit an officer will tell the rules. If you break, your visit will be cancelled/banned from next visit.

Safer custody hotline at Drake Hall Prison

Drake Hall Prison safer custody hotline: 01785 774 100 (you have concerns about the safety or wellbeing of a man in Drake Hall, call the safeguarding line)

How to book and visit at Drake Hall Prison?


  • Be on that person’s visitor list
  • Advance book to visit (at least 24 hours before visiting)
  • Required ID with you when you go

Maximum of 3 visitors will be allowed.(At least one visitor must be 18 or older at every visit). Per month 3 visits only allowed

Family and friends visits:

Drake Hall is running a limited visits schedule.

Visits are also happening differently than normal, observing and followed by strict guidelines

Telephone:  0300 060 6501 (Call charges)

Booking hours: Monday to Friday, 9.15am to 4pm

Email: socialvisits.drakehall@hmps.gsi.gov.uk

Visiting times:Tues and Sun: 1:30pm to 3:45pm, Saturday: 9.30am – 11.30am and 1:30pm to 3.45pm

Book Family and friends visits (Through Online)

  • Visit https://www.prisonvisits.service.gov.uk/en/request
  • Enter the Prisoner name, date of birth, prisoner number and prison name
  • Click” Continue”

Visiting Facilities at Family and Friends:

  • The visitors and family support centre run by Prison Advice and Care Trust (PACT)
  • Visitors are offered a warm welcome, information and support
  • Currently no family days being run.

Legal and professional visits:

Telephone (24 hours): 0300 060 6501

Visiting times: Monday to Friday, 9.15am to 4pm

Benefits on NHS visit at Drake Hall Prison

You can get help with the costs of your visit, if you get certain benefits or have an NHS health certificate. (travel to Drake Hall Prison, somewhere to stay overnight and meals). For more information, please visit here.

How to contact a prisoner on other ways in Deerbolt Prison, UK?

How to send money and gifts/parcels to the prisoners at Drake Hall Prison?

  • Send  money to prison free and fast online service 
  • No money transfer by bank, cheque, postal order or cash by post.
  • If you are unable to use a computer, smart phone, internet or do not have a debit card, then apply for an ‘exemption’ to send money through the post ‘.
  • Gifts are not permitted under any circumstances at Drake Hall. You can send prisoners money instead which they can use to buy items through a catalogue system.

To make complaints at Drake Hall Prison, UK

If you have any problem,

Telephone (24 hours): 01785 774 100

HM Prison and Probation Service: to HMPPSPublicEnquiries@justice.gov.uk.

List of Prisons in UK

View the other prisons in UK address, phone numbers, email, website, facilities, booking procedure, required documents through the above link.

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