Doncaster Prison in South Yorkshire, UK


HMP Doncaster is local resettlement prison, operated by Serco.

Doncaster houses a male population of up to 1145 individuals, approximately 200 of whom are young offenders aged 18-20.

Security class: Category B

Capacity: 1145

Address: Marshgate, Doncaster, South Yorkshire, DN5 8UX

Telephone (24 hours): 0808 196 8814 (freephone)

Fax:

Doncaster Prison, UK Website: https://www.gov.uk/guidance/doncaster-prison

Direction: View Doncaster Prison in South Yorkshire, UK on Google maps

How to reach Downview Prison by Train, Bus & Car?

The prison is located at Marshgate, near the centre of Doncaster and within walking distance of the train and bus stations.

A taxi from the bus or train station will cost approximately £5.

If travelling by car, the Visitors Car Park can be found on the right as you approach the prison.

  • Junction 36, take the A630 Doncaster/Rotherham Road towards Doncaster and follow the signs for the town centre
  • Follow signs for the railway station
  • Pass the railway station on the left and go through the tunnel under the French Gate Centre
  • Take the first left as you exit the tunnel over the bridge
  • HMP & YOI Doncaster is signposted from there
  • Junction 32, take the M18
  • Exit M18 at junction 3 toward Doncaster town centre
  • Follow signs for the railway station
  • Pass the railway station on the left and go through the tunnel under the French Gate Centre
  • Take the first left as you exit the tunnel over the bridge
  • HMP & YOI Doncaster signposted

Visitors instructions to enter Doncaster Prison, UK

  • Children under the age of 18 can only visit if accompanied by a parent or legal guardian
  • Visitors should arrive 30-40 minutes before their visit is due to start.
  • The last entry will be 15 minutes following the planned start time, if visitors arrive after this entry will be denied.
  • Visits are closed on Bank Holidays including Christmas Day, Boxing Day, New Year’s Day, Good Friday and Easter Sunday.
  • Personal belongings put in a locker in the Visitors Centre or left locked in their vehicle. Visitors will need a £1 coin for the locker. This is refundable.
  • Before the visit an officer will tell the rules. If you break, your visit will be cancelled/banned from the next visit.

Safer custody hotline at Doncaster Prison

Doncaster Prison safer custody hotline:  0808 196 8814 (freephone) (you have concerns about the safety or wellbeing of a man in Doncaster, call the safeguarding line)

How to book and visit Doncaster Prison?

Required Documents

  • Be on that person’s visitor list
  • Advance book to visit
  • Required ID with you when you go
  • Prisoner’s Name and Number
  • Visitor(s) Name and DOB
  • Limited visit (check this with Doncaster)

Family and friends visits:

To book an online for visit, please click here.

Telephone:  01302 767992

Visiting times:  Monday and Friday 9.45 am – 10.45 am

  1. Prisoners will be allowed 2 x 60 minute visits per calendar month
  2. The prisoner will book the visit using the ATM
  3. An automated confirmation message (that a visit is booked) will be sent to the visitor(s) if their mobile number/email address is registered.
  4. Prisoners who are reverse cohorting cannot book a visit in their first 10 days.

Legal and professional visits:

Booking line:  01302 760870 

Visiting times: Monday to Friday (except Bank Holidays)  9.15am to 11.45am and 1.15pm to 4.45pm

Required ID for Legal Visit

  • Letter of introduction on their firm’s letterhead. Include:
  1. Full name of legal visitor
  2. Full name of individual being visited
  3. Signature of legal visitor’s line manager

How to send money and gifts/parcels to the prisoners at Doncaster Prison?

  • Send  money to prison free and fast online service 
  • Postal orders and cheques should be made payable to “Serco Limited” with the senders name and address clearly written on the back of the cheque or postal order, along with the prisoners name and number.
  • If you are unable to use a computer, smart phone, internet or do not have a debit card, then apply for an ‘exemption’ to send money through the post
  • Allowed by Limited parcels.
  • The parcel must be clearly labelled with what’s inside and include the person’s name and prisoner number on the parcel.
  • All parcels will be opened and checked by officers.
  • Property can only be handed in on a booked visit, no property will be accepted if there is no associated visit booked.

To make complaints at Doncaster Prison, UK

If you have any problems,

Email: https://www.emailaprisoner.com/

HM Prison and Probation Service: https://www.gov.uk/government/publications/Doncaster

List of Prisons in UK

View the other prisons in UK address, phone numbers, email, website, facilities, booking procedure, required documents through the above link.

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