complaints


Criminal Application Enquiries in UK

Criminal Application Enquiries Address: Legal Aid Agency Unit B8, Berkley Way, Viking Business Park Jarrow, South Tyneside NE31 1SF Email: contactcivil@legalaid.gsi.gov.uk Phone: 0300 200 2020 DX: 742350 Jarrow Criminal applications helpline: 0121 232 5500 Working Hours: 9am to 5pm Monday-Friday excluding bank holidays Website: https://www.gov.uk/guidance/apply-for-legal-aid Online Application Legal aid application forms and guidance for civil and crime…

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Legal Aid Agency, South Tyneside, UK

For General Enquiries Legal Aid Agency Unit B8 Berkley Way Viking Business Park Jarrow South Tyneside NE31 1SF DX 742350 JARROW Email: contactcivil@legalaid.gsi.gov.uk NOTE: ( This email should not be used for Client and Cost Management System (CCMS) queries.) Civil general enquiries: 0300 200 2020 CCMS Application If you are unable to access CCMS due to a technical issue…


Information Commissioner’s Office, Cheshire

Information Commissioner's Office (ICO) The Information Commissioner’s Office (ICO) upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals. ICO is an executive non-departmental public body, sponsored by the Department for Culture, Media & Sport. Head office Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel:…


Heritage Lottery Fund, London

Heritage Lottery Fund (HLF) in Holbein Place Using money raised through the National Lottery, the Heritage Lottery Fund (HLF) gives grants to sustain and transform the UK’s heritage. Museums, parks, historic places, archaeology, natural environment and cultural traditions all receive investment. HLF is an executive non-departmental public body, sponsored by the Department for Culture, Media &…


Gambling Commission in Victoria Square House, Birmingham

Gambling Commission (GC) in Victoria Square House The Gambling Commission (GC) regulates arcades, betting, bingo, casinos, gaming machine providers, gambling software providers, lottery operators and external lottery managers and remote gambling (online and by phone) that uses British-based equipment. GC is an executive non-departmental public body, sponsored by the Department for Culture, Media & Sport. Address…


The British Library, Euston Road, London

The British Library (BL) in Euston Road The British Library (BL) is the national library of the United Kingdom and one of the world’s largest libraries. The British Library (BL) collections include more than 150 million items, in over 400 languages including books, magazines, manuscripts, maps, music scores, newspapers, patents, databases, philatelic items, prints and…


The National Archives, Bessant Dr, Surrey

The National Archives in Bessant Drive The National Archives is the official archive and publisher for the UK government and for England and Wales. It is the guardian of some of our most iconic national documents, dating back over 1,000 years. National Archives is an executive agency as well as a non-ministerial department. The National…


Valuation Tribunal, Leman Street, London

Valuation Tribunal in Leman Street The Valuation Tribunal is made up of a judicial statutory body - the Valuation Tribunal for England (VTE) - and an administrative statutory body - the Valuation Tribunal Service (VTS). It deals with appeals about Council Tax and non-domestic (business) rates. Valuation Tribunal is a tribunal non-departmental public body, sponsored…


Building Regulations Advisory Committee, Marsham Street, London

Building Regulations Advisory Committee (BRAC) in Marsham Street   Building Regulations Advisory Committee (BRAC) advise the relevant secretaries of state in England and Wales on making building regulations and setting standards for the design and construction of buildings. BRAC is an advisory non-departmental public body, sponsored by the Department for Communities and Local Government. General enquiries BRAC Secretariat…


Leasehold Advisory Service, Fleetbank House, London

Leasehold Advisory Service (LEASE) in Fleetbank House The Leasehold Advisory Service (LEASE) gives free legal advice to leaseholders, landlords, professional advisers, managers and others on the law affecting residential leasehold in England and Wales. LEASE is an executive non-departmental public body, sponsored by the Department for Communities and Local Government. Fleetbank House, 2-6 Salisbury Square, London,…


Homes & Communities Agency, Marsham Street, London

Homes & Communities Agency (HCA) in Marsham Street The Homes and Communities Agency (HCA) helps create successful communities by making more homes and business premises available to the residents and businesses who need them. We also regulate social housing providers in England. HCA is an executive non-departmental public body, sponsored by the Department for Communities and Local…


Fire and Rescue Service in Buckinghamshire

Fire and Rescue Service in Brigade Headquarters For Emergency Ring 999 Address:  Brigade Headquarters Stocklake Garside Way Aylesbury Buckinghamshire HP20 1BD Tel: 01296 424666, +44 1296 744400 Fax: 01296 744600 Website: bucksfire.gov.uk View location of Fire and Rescue Service in Buckinghamshire on google maps Request for Information You can make a request for information in a number of ways:…


UK Green Investment Bank, Morrison Street, Edinburgh

UK Green Investment Bank (GIB) in Morrison Street The UK Green Investment Bank (GIB) is the world’s first investment bank dedicated to greening the economy. With government funding of £3.8 billion, the GIB invests in innovative, environmentally-friendly areas for which there is a lack of support from private markets. This includes offshore wind power generation,…


Fire and Rescue Service in Bedfordshire and Luton

Bedfordshire and Luton Fire and Rescue Service There are five wholetime stations, crewed 24 hours a day, at Luton, Stopsley, Dunstable, Bedford and Kempston.  The fire stations at Bedford and Kempston are also supported by Retained Duty System (RDS) personnel. In addition, we have 8 stations at Ampthill, Biggleswade, Harrold, Potton, Sandy, Shefford, Toddington and Woburn which…


Office of the Regulator of Community Interest Companies, Companies House, Cardiff

Office of the Regulator of Community Interest Companies (CIC) in Crown way The Office of the Regulator of Community Interest Companies (CIC) decides whether an organisation is eligible to become, or continue to be, a community interest company (CIC). It is responsible for investigating complaints - taking action if necessary - and it provides guidance and assistance…