Imperial War Museum, London


Imperial War Museum (IWM)

The Imperial War Museum (IWM) is unique in its coverage of conflicts, especially those involving Britain and the Commonwealth, from World War 1 to the present day. It provides for, and encourages, the study and understanding of the history of modern war and ‘wartime experience’.

IWM is an executive non-departmental public body, sponsored by the Department for Culture, Media & Sport.

Free admission

Address

IWM London
Lambeth Road
London SE1 6HZ

Open Hours: 10am – 6pm every day including Bank Holidays

Last admission is at 5.30pm

Closed 24, 25, and 26 December

Tel: 020 7416 5000

International callers: +44 (0)20 7416 5000

Contact online Form

Website: http://www.iwm.org.uk/

View location of Imperial War Museum, London on google maps

Facilities:

Some temporary exhibitions charge.

Concession tickets are available for Seniors, Students, and the unemployed.

Free parking is available on site for blue badge holders, subject to availability.

Wheelchairs Hire.

Guide and Assistance dogs.

Directions

Nearest tube stations

  • Lambeth North (5-10 min walk)
  • Waterloo (10-15 min walk)
  • Elephant and Castle (10-15 min walk)

By Bus

Local bus routes: 159, 344 and 360

Nearest train stations

  • London Waterloo and Waterloo East (15 mins)
  • Elephant and Castle (15 mins)

To check train times and plan your journey, contact: National Rail.

By Car or Coach

Congestion Charge:

Phone detailsPhone: 0343 222 2222

TfL call charges

Monday to Friday – 08:00-22:00 or Saturday – 09:00-15:00

Emai: Address detailsPO Box 4782, Worthing BN11 9PS

  • NCP car parks nearby in Waterloo and Elephant & Castle.
  • Free parking for blue badge holders.
  • Advance Booking, online contact form.
  • Parking must be booked two working days in advance and bookings for Monday need to be made by Friday at 5pm.
  • For Bookings, Call: 020 7416 5000.
  • If you are travelling by coach there are metered coach bays located directly in front of the museum.
  • There is a coach parking map available from TFL.
  • Accessibility at IWM London.

Walking and cycling

Cycle Hire Scheme docking stations:

  • Lambeth Road
  • St George’s Road

Website: Transport for London cycling

For London Cycle Routes: Sustrans website 

Features

There is a lot to see and allow you a minimum of two and a half hours for your visit.

Our new galleries, exhibitions and on-site cafés and shops, lots of people will come for half-a day or more.

To see at IWM London

  •     First World War galleries – approx. 90 minutes
  •     New atrium, Witnesses to War and levels 1 and 2 – approx. 2 hours
  •     Holocaust – approx. 90 minutes

Accessibility

 Assistance
  • For help before visit, Call: 020 7416 5000 or contact us
  • For help during your visit ask at our Information Desk, located on Level 0

Step-Free Access

Step-free access to the museum via the West Entrance.

If you’re looking at the front of the building, the West entrance is located on the right hand side of the building, just past the café entrance.

Parking

  • Book your space by calling 020 7416 5000
  • Parking must be booked two working days in advance

Wheelchair Hire

  • Free wheelchairs for loan, subject to availability
  • Booking in advance, call 020 7416 5000

Seating

  • Fixed seating on level 0 by the Information Desk, by the cafe and by the toilets
  • Fixed seating on level 2 next to the Steve McQueen art work
  • Fixed seating on level 3 in the art galleries
  • Fixed seating on level 5 in the Lord Ashcroft Gallery
  • Portable, lightweight folding stools available from the Information Desk on level 0

Lifts

  • All lifts in the museum are wheelchair accessible and have audio announcements
  • Most lifts include braille signage.

Toilets

  • 10 accessible toilets located on levels 0 – 3

Blind and Visually Impaired Visitors

Guide Dogs

Guide and Assistance dogs welcome in the museum

Large Print Guides

  • Large print texts for The Holocaust exhibition are available from the Information Desk on level 0
  • Large print e-books for the First World War Galleries in a Word document, for Kindle and other devices.

Audio Descriptive Guides (Handset)

  • Audio descriptive guides for the First World War Galleries, The Lord Ashcroft Gallery and The Holocaust Exhibition available from the Information Desk on level 0

Descriptive Tours of the First World War Galleries (during opening hours)

  • Live audio described tour of our First World War Galleries for visually impaired and blind people
  • Tours for a maximum of two people (carers welcome)
  • Tours approximately 40 minutes long, available seven days a week during museum opening hours
  • Book in advance, call 020 7091 3157
  • If you need information on the day ask at the Information Desk on level 0

Descriptive Tours of the First World War Galleries (out of opening hours)

  • Out of hours live descriptive tours for visually impaired and blind people
  • First Sunday of every month at 9.30am
  • Exclusive, private access to the First World War Galleries with a Visitor Engagement Officer
  • Book tours in advance, call 020 7091 3157

Tactile Exhibits

  •  First World War exhibition tactile map at the beginning of the Galleries
  •  The Holocaust Exhibition objects from our handling collection are available. Please ask at the Information Desk on level 0 for more information.

Lockers and luggage

Locker facilities and buggy locks are available.

Large items of luggage or suitcases are not permitted in the galleries.

The nearest left luggage facility is at Waterloo Station.

Eating and drinking

  • Our Cafe is open every day 10am – 5.30pm
  • The Tea Room is open during peak summer months

Our Café serves a range of handmade British food freshly prepared every day.

Seasonal food: Stone baked sourdough pizzas, hearty burgers from our charcoal grill, healthy salads and fresh specialty sandwiches, British puddings and healthy snacks such as stuffed mini pittas for kids.

Outside dining on our new park-side terrace: Seasonal salads, handmade ice creams, Peyton and Bryne Original Tea Blends and home-baked cakes and pastries.

Tea Room: Delicious Cream Tea with fresh scones, jam and clotted cream or a Classic Afternoon Tea with a selection of finger sandwiches and cakes.

Toilets

Accessible toilets are available on all floors except Levels 4 and 5.

Baby changing facilities in every bathroom at the Museum.

Tours and talks

Private tours

Our private tours are held outside of public opening hours, gives access to our galleries and collections with an expert guide.

Free talks and activities

  • Clore Learning trolleys on the galleries: every Sunday from 20 July 2014
  • Special Family activities across key holidays including Summer holidays, half-terms and Christmas (daytime: normally 11am-12.30pm and 2-4pm)

Groups and schools

  • Schools and Colleges must have at least a 1 adult to every 10 students.
  • All schools and colleges are asked to book as far in advance as possible.
  • We are not able to take provisional bookings.
  • For Booking: LearningBookings@iwm.org.uk

Jobs

To apply for a job at IWM , please

Contact: recruit@iwm.org.uk.

Press

Harriet Thompson, Press Assistant: 020 7416 5436

Email: hthompson@iwm.org.uk

Images and Film

Image Archive and Image Sales: 020 7416 5215/5309

Email: imagesales@iwm.org.uk

Film Archive and Film Sales: 020 7416 5291/5292

Email: filmcommercial@iwm.org.uk

Documents: collections@iwm.org.uk

Filming

The IWM London Press Office handle filming, photography and radio broadcasts of news items directly promoting our latest exhibitions and displays,

For documentaries, feature films and commercial photography please contact: Commercial Filming Department.

For Press filming requests, please contact Harriet Thompson:

Email: hthompson@iwm.org.uk

Tel: 020 7416 5497

IWM Membership

Membership enquiries: 020 7416 5255 / friends@iwm.org.uk

Friends of Duxford enquiries: 01223 497255 / fod@iwm.org.uk

Renew your Membership

If you would like to renew your IWM membership please fill in our renewal form.

 

 

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